Privacy Policy

Introduction

Lavoie Systems operates lavoiesystems.com. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or book a call with us.

Information We Collect

When you submit a form or book a call on our website, we may collect the following information. Name, email address, and phone number submitted through our booking or contact forms. City or general location if provided. Business information you share voluntarily during the booking process.

How We Use Your Information

We use the information we collect to respond to your inquiry and schedule your call. We may also send you follow up communications related to your inquiry. We do not sell your personal information to third parties.

Third Party Tools

Our website uses LeadConnector to manage bookings, store contact information, and send communications. Information you submit through our forms is processed and stored within the LeadConnector platform. We also use Google Ads to advertise our services. Google may use cookies or similar tracking technologies in connection with these ads. You can opt out of personalized advertising by visiting Google's Ads Settings at adssettings.google.com.

Cookies

Our website may use cookies to improve your browsing experience and track basic analytics. You can disable cookies through your browser settings at any time. Disabling cookies may affect the functionality of certain features on our site.

Data Security

We take reasonable steps to protect the information you provide to us. No method of transmission over the internet is completely secure and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at hello@mail.lavoiesystems.com. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information please contact us immediately.

Massachusetts Residents

If you are a resident of Massachusetts, you have certain rights under the Massachusetts Consumer Protection Act and applicable state privacy laws. You may contact us at hello@mail.lavoiesystems.com to exercise these rights.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after any changes constitutes your acceptance of the updated policy.

Text Messaging (SMS)

If you provide your mobile number and check the consent box on our booking form, Lavoie Systems may send you text messages about your appointment and your website project. These are one to one messages from us. We do not send promotional or marketing text messages.

Message frequency varies and depends on our conversation with you. Message and data rates may apply, depending on your mobile plan.

You can reply STOP at any time to stop receiving text messages from us, or HELP for help. You can also ask us to stop on a call or by email.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third party.

Contact Us

If you have any questions about this Privacy Policy please contact us at:

matt@lavoiesystems.com
82 Wendell Ave, Ste 100
Pittsfield, MA 01201, USA